Our team in the Patron Development department wants to make a greater effort in the coming year to better understand and connect with you and other ESO donors, and to demonstrate our appreciation for your support in a way that is meaningful to you. To that end, it would be extremely helpful if you could complete the anonymous survey below.

Important Donor Information
Age Range (please choose one): 18-29
30-39
40-49
50-59
60-69
70-79
80+
Which ESO concert series do you subscribe to? (check all that apply) Friday Masters
Saturday Masters
Robbins Pops
Robbins Lighter Classics
Midweek Classics
Sunday Showcase
Sampler Pass
None
Approximately how many years have you been an ESO subscriber? (please choose one) 1-3
4-6
7-9
10-15
16-20
21-29
30+
What was the amount of your last annual donation or pledge to the ESO?
For how many years have you made an annual gift to the ESO?

Donor Benefits

Donations to the ESO are recognized with certain member level benefits, depending on the level of giving.
How important are the benefits offered by the ESO in your decision to give? (please choose one) Very Somewhat Not at all

Please consider the following list of all the donor benefits that are offered by the ESO. For each, please indicate how appealing this benefit is to you (even if you do not currently receive it):
Tax Receipt Very Somewhat Not at all
Recognition in Signature Magazine Very Somewhat Not at all
Family invitation to ESSO Symphony for Kids post-concert party Very  Somewhat  Not at all
Invitation to Winspear Centre Hall Tour Very  Somewhat  Not at all
Invitation to Saturday morning ESO dress rehearsal Very  Somewhat  Not at all
Invitation to evening ESO dress rehearsal Very  Somewhat  Not at all
Access to the Founders' Room for you and your guests Very  Somewhat  Not at all
Complimentary tickets to a concert you are attending for two of your friends Very  Somewhat  Not at all
Free underground parking all season Very  Somewhat  Not at all
Invitations to select receptions with Bill Eddins and/or ESO musicians Very  Somewhat  Not at all
Invitations to select receptions with guest artists Very  Somewhat  Not at all
Private dinner with ESO conductor Bill Eddins Very  Somewhat  Not at all
Option to be recognized as sponsor of guest artist of your choice Very  Somewhat  Not at all
Access to exclusive ticket pre-sales for select special concerts Very  Somewhat  Not at all
Are there other benefits that we are not currently providing that you would like? If yes, please comment:

Communications from the ESO
How well does the ESO communicate its non-profit status to its subscribers? Very Well  Well  Not Well
How well does the ESO communicate its non-profit status to the Edmonton community? Very Well  Well  Not Well
Do you feel you have a clear understanding of how your gift is used to support the ESO's operations? Yes   No
Would you like to receive more information from us on how your gift is used and what results are achieved? Yes   No
If yes, please look at some of the following options and check what kinds of communications you would prefer in relation to reporting on how your donation is used: (check all that apply) Stage announcements
Annual report
Personal letter
Newsletter
Email
Phone call
Overall, how satisfied are you with the communications you receive as a donor to the ESO? Very Satisfied
Satisfied
Not Satisfied
Please provide additional comments on any of your above answers:

Your Gift to the ESO

Please take a moment to think about the last time you made or renewed your donation to the ESO. What kinds of thoughts or feelings about our organization prompted your decision to make a donation? Please look at the following options and indicate whether they were very, somewhat or not important to your decision.
I want to enjoy live classical music Very  Somewhat  Not at all
I want to support the Winspear Very  Somewhat  Not at all
I think it's important to support the arts in Edmonton Very  Somewhat  Not at all
I want to ensure the quality of performances I attend Very  Somewhat  Not at all
I enjoy the extra benefits I get as a donor Very  Somewhat  Not at all
I feel like I am part of the ESO family Very  Somewhat  Not at all
I think philanthropy is important Very  Somewhat  Not at all
Because the letter I received asking me to renew my gift reminded me to donate Very  Somewhat  Not at all
Because the letter I received asking me for a donation moved me to give Very  Somewhat  Not at all
Because the phone call I received asking me for a donation moved me to give Very  Somewhat  Not at all

Overall Satisfaction
Overall, how satisfied are you with the experience the ESO provides to you as a donor? Very  Somewhat  Not Satisfied
How likely is it that you would renew your donation? Very  Somewhat  Not Likely
How likely is it that you would encourage others to donate to the ESO? Very  Somewhat  Not Likely
Thank you so much for your participation! Please feel free to leave any additional comments below:

If you would like a response, please fill in your contact details below.
Name:
Phone Number:
Email Address:
The Patron Development Department would also like the opportunity to speak to a number of donors one-on-one by phone or in person. If you are interested in having a half-hour chat covering some of the topics addressed in this survey, please check this box: Please contact me using the information above.

For further information about this survey, please contact Eleanor Finger, Patron Relations Manager, at 780-401-2578 or eleanor.finger@winspearcentre.com.